---
title: Setting up MyCase integration
description: Step-by-step instructions for connecting MyCase to TimeSentry.
---
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# Setting up MyCase integration
Use the active company’s integration settings to authorize MyCase, configure supported mappings, and reconcile imported records.
This article preserves the original help URL and now reflects the current TimeSentry workflow.
Connect MyCase
Open **Integrations**, select **MyCase**, and complete authorization for the intended firm. Connecting from the free tier starts a 14-day Professional trial. Confirm the active TimeSentry company before proceeding.
Map records
Open the connection in **Manage Integrations**. Use the client mapping area to link TimeSentry clients with MyCase contacts. Use the project area to link TimeSentry projects, matters, or cases with MyCase cases.
Prefer an explicit mapping when the record exists in both systems. Use **Sync All** only after reviewing unmapped records and deciding which system supplies missing data.
Configure automatic syncing
The connection can offer **Auto-Sync Cases from MyCase**. Enable it only after manual mappings have been validated. Automatic creation can amplify naming or ownership mistakes across many records.
Verify the result
Compare several clients and cases after synchronization. Check names, identifiers, relationships, active status, and the TimeSentry company scope. A successful authorization does not guarantee that every record is visible to the authorized MyCase user.
Troubleshoot
If a case is missing, confirm the provider user can access it, the active company is correct, and filtering or mapping is not hiding it. Wait for running synchronization to finish before retrying.
**Related articles:** [Create and Manage Projects in TimeSentry](https://help.timesentry.ai/how-to-create-and-manage-projects-at-timesentry?hsLang=en), [Understand companies, contacts, and relationships](https://help.timesentry.ai/understand-companies-contacts-and-relationships?hsLang=en), [Troubleshoot sync, authorization, mapping, and duplicate-data issues](https://help.timesentry.ai/troubleshoot-sync-authorization-mapping-and-duplicate-data-issues?hsLang=en).
**Related current guide:** [Connect and configure MyCase](https://help.timesentry.ai/connect-and-configure-mycase?hsLang=en).
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