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Configure meeting and call recording consent

Meeting recording

Under Desktop Meeting Recording, choose:

  • Always record every meeting
  • Ask before recording each meeting
  • Never record

For a company, the setting can apply to everyone in that company. The Ask option presents a consent prompt before each recording.

Call recording

Under Communications, choose:

  • Always record every call
  • Only record when recording is requested
  • Never record

This setting applies to calls made through the configured TimeSentry communication workflow. It is separate from desktop meeting recording and from a phone provider's own configuration.

Compliance responsibility

Choose the most restrictive behavior required by applicable law, client agreements, professional duties, and workplace policy. Inform participants and obtain consent where required. Stop recording when consent is refused or withdrawn.

Verify configuration

Test with an authorized internal call or meeting. Confirm prompt behavior, recording status, company attribution, and retention workflow before broader rollout.

Related articles: Record meetings with the desktop app, Track calls, messages, tasks, expenses, and time on mobile, Security and data privacy overview.