---
title: TimeSentry Knowledge Base
description: TimeSentry Knowledge Base
---

[Skip to content](https://help.timesentry.ai#main-content)

English

Show submenu for translations

![Logo TRS](https://help.timesentry.ai/hubfs/Brand%20Assets/Logo%20TRS.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://timesentry.ai/contact)

[Contact us](https://timesentry.ai/contact)

 How can we help you?

- There are no suggestions because the search field is empty.

### [Getting started Learn how to get started with TimeSentry](https://help.timesentry.ai/getting-started?hsLang=en)

- [How TimeSentry works (system overview)](https://help.timesentry.ai/how-timesentry-works-system-overview?hsLang=en)
- [Onboarding Checklist: Your First 5 Steps in TimeSentry](https://help.timesentry.ai/onboarding-checklist-your-first-5-steps-in-timesentry?hsLang=en)
- [Create and Manage Time Entries in TimeSentry](https://help.timesentry.ai/create-and-manage-time-entries-in-timesentry?hsLang=en)
- [Add Multiple Time Entries with Bulk Entry in TimeSentry](https://help.timesentry.ai/add-multiple-time-entries-with-bulk-entry-in-timesentry?hsLang=en)

[See more](https://help.timesentry.ai/getting-started?hsLang=en)

### [Troubleshooting Fix issues, resolve errors, and get TimeSentry working as expected](https://help.timesentry.ai/troubleshooting?hsLang=en)

- [I can’t log in to TimeSentry (password reset, 2FA, account access)](https://help.timesentry.ai/i-cant-log-in-to-timesentry-password-reset-2fa-account-access?hsLang=en)
- [Approved time isn’t triggering payment](https://help.timesentry.ai/approved-time-isnt-triggering-payment?hsLang=en)
- [A project or client isn’t appearing in my time entries](https://help.timesentry.ai/a-project-or-client-isnt-appearing-in-my-time-entries?hsLang=en)
- [Integration connection error (Clio / MyCase / Stripe / Gusto)](https://help.timesentry.ai/integration-connection-error-clio-/-mycase-/-stripe-/-gusto?hsLang=en)

[See more](https://help.timesentry.ai/troubleshooting?hsLang=en)

### [General Learn the fundamentals of how TimeSentry works and how to use it effectively](https://help.timesentry.ai/general?hsLang=en)

- [Best practices for organizing projects](https://help.timesentry.ai/best-practices-for-organizing-projects?hsLang=en)
- [Key concepts: projects, teams, contracts, and time entries](https://help.timesentry.ai/key-concepts-projects-teams-contracts-and-time-entries?hsLang=en)
- [User roles and permissions explained](https://help.timesentry.ai/user-roles-and-permissions-explained?hsLang=en)
- [Understanding billable vs non-billable time](https://help.timesentry.ai/understanding-billable-vs-non-billable-time?hsLang=en)

[See more](https://help.timesentry.ai/general?hsLang=en)

### [Reports Understand your time, revenue, and performance with actionable insights](https://help.timesentry.ai/reports?hsLang=en)

- [Overview of reports available in TimeSentry](https://help.timesentry.ai/overview-of-reports-available-in-timesentry?hsLang=en)
- [How to run standard time and revenue reports](https://help.timesentry.ai/how-to-run-standard-time-and-revenue-reports?hsLang=en)
- [Exporting reports (CSV, Excel, etc.)](https://help.timesentry.ai/exporting-reports-csv-excel-etc?hsLang=en)
- [Viewing revenue by project, client, or contractor](https://help.timesentry.ai/viewing-revenue-by-project-client-or-contractor?hsLang=en)

[See more](https://help.timesentry.ai/reports?hsLang=en)

### [Integrations Connect TimeSentry with your existing tools and keep data in sync](https://help.timesentry.ai/integrations?hsLang=en)

- [Integrations overview: what connects with TimeSentry](https://help.timesentry.ai/integrations-overview-what-connects-with-timesentry?hsLang=en)
- [Setting up MyCase integration](https://help.timesentry.ai/setting-up-mycase-integration?hsLang=en)
- [Setting up Clio integration](https://help.timesentry.ai/setting-up-clio-integration?hsLang=en)
- [Troubleshooting integration sync issues](https://help.timesentry.ai/troubleshooting-integration-sync-issues?hsLang=en)

[See more](https://help.timesentry.ai/integrations?hsLang=en)

### [FAQs Quick answers to common questions about using TimeSentry](https://help.timesentry.ai/faqs?hsLang=en)

- [How does AI time capture work?](https://help.timesentry.ai/how-does-ai-time-capture-work?hsLang=en)
- [Can I edit AI-generated time entries?](https://help.timesentry.ai/can-i-edit-ai-generated-time-entries?hsLang=en)
- [How far back can I log time?](https://help.timesentry.ai/how-far-back-can-i-log-time?hsLang=en)
- [What happens if I cancel my subscription?](https://help.timesentry.ai/what-happens-if-i-cancel-my-subscription?hsLang=en)

[See more](https://help.timesentry.ai/faqs?hsLang=en)

[![TimeSentry AI Logo](https://help.timesentry.ai/hubfs/timesentry_rebrand%20copy-2.png "TimeSentry AI Logo")](http://www.timesentry.ai)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/timesentry.ai/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, TimeSentry